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Palos Health, Loyola University Medical Center
Orland Park, IL
Making the unknown a
little more welcoming.
Patient-centered care that supports mind and body.
Comfort. Connection. Clarity.
A patient’s journey can feel isolating and uncertain. For these patients and their families, creating a warm, welcoming treatment environment—one that connects, comforts and clarifies—is paramount.

In our recent work with the Palos Health, we used this belief as the starting place for design. In the process, we helped to re-imagine what healthcare should be: patient-centered, thoughtful and empathetic.

The new outpatient campus prioritizes a holistic approach to patient care, creating a better treatment experience and subverting outdated hospital stereotypes. The calming, carefully-crafted environment welcomes. Reassures. And reflects the extraordinary natural beauty of its prairie wetlands environment.

We know a patient’s journey is filled with unknowns. By crafting empathetic healing environments that support mental and emotional well-being alongside cutting-edge treatment, we’re working to advance a truly comprehensive approach to patient care—and helping to make the unknown a little more welcoming.
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Results
The new outpatient facility celebrates—and incorporates—its peaceful wetland setting with a clean, timeless design that communicates life, health and positivity.
Stone, glass and wood elements and linear architecture in the exterior elevation evoke the surrounding prairie, while interior glass walls and large, bright windows invite the outdoors.
Adaptable furniture systems in patient rooms, treatment rooms and work spaces adapt to evolving treatment modalities.
Flexible, open work spaces accommodate physicians, nurses and staff across roles and specialties, supporting a culture of collaboration, equality and cross-pollination.
Intuitive wayfinding design components simplify navigation, while prairie grass-lined sidewalks and glass corridors connect the new structure to two disconnected buildings, unifying the campus.
Palos is responding to the needs of the community through strategic partnerships that will grow and expand services to build a community of health.”
Aaron Shepard
Principal and Project Manager
HED
Patient-centered care that supports mind and body.
Palos Health, Loyola University Medical Center
Orland Park, IL
Making the unknown a
little more welcoming.
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